– Local Orders (Within Nigeria): Orders typically arrive within 7 business days.
– International Orders: Delivery times for international orders vary based on destination and customs processing and are typically delivered within 14 business days.
– We offer various shipping methods to meet your needs. Detailed information about each shipping method is available at checkout.
– Shipping costs are calculated based on the shipping method, weight, and destination of your order.
– Once your order is dispatched, we will provide you with a tracking number via email.
– For international orders, customers are responsible for any customs and import taxes that may apply.
– Returns are accepted within [specify number of days] days of receipt.
– Items must be returned in their original condition – unworn, unwashed, and with all tags attached.
– To initiate a return, please contact us at [contact information] with your order number and reason for return.
– We will provide instructions on where to send returned goods.
– Refunds will be processed upon receipt and inspection of the returned item.
– Refunds will be issued to the original method of payment.
– We accept exchanges for items of equal value, subject to availability.
– Customers will need to return the original item and place a new order.
– Customers are responsible for return shipping costs.
– In the case of defective or incorrect items, Ibadah Wears will cover return shipping costs.
– Certain types of items cannot be returned, such as custom products (special orders or personalized items).
For further information about our delivery and returns policy or if you need assistance with your order, please contact us at [email protected]
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